Now that the new year has begun, it is a good time to explore some of the trends that are influencing our digital experiences.
One trend that is gaining traction is -= Chatbots =- and especially the mega buzz around ChatGPT – a truly impressive chatbot that gained over 1 million users in one week. The experience is much like having your own personal wizard that is always ready to lend a hand when you need to pick someone’s (or something’s) big brain to answer questions, write an essay – or just help you to explore ideas, create content or develop source code. Very nice!
Thoughts in my head… a killer implementation of a tool like ChatGPT would be to have the dataset integrated to enterprise knowledge graphs and organizational memories with –= Intelligent Search =- experiences that taps into the work-related intelligence and injects superpowers to work productivity and enterprise innovation. Intelligent Search that uses machine learning, computer vision, semantic search, and natural language processing to provide more accurate and personally tailored search results. Eliminating business data silos, allowing data extraction from any source and easy to use. I like this thought.
Next, the art of developing software is getting democratized. There is a new kid on the block, with the superpower to use -= SuperApps =- to create modern software faster than ever before. It’s a new kind of magic… new types of applications, collaborative apps, smart automations and with composable architecture. This new development paradigm expedites digital transformations and totally disrupts the minds of fixed mindsets.
My top three trends (Chatbots, Intelligent Search, SuperApps) is only the top of the Digital Trends 2023 iceberg that will affect our experiences under 2023.
There are many more digital trends going into this year and you can find continuously updated listings of Digital Trends on ALMBoK.com:
- Chatbots | ChatGPT
- Intelligent Search
- Citizen Development
- Decision Intelligence
- Total experience
- Human augmentation
- Digital Twins
- Quantum computing
Finally, the common pattern of top trends is related to -= Augmented Intelligence =- that is a term that refers to the use of Artificial intelligence (AI) to enhance the capabilities of humans rather than replacing them. With augmented intelligence, humans and machines work together to achieve a common goal, with the AI providing support and assistance to the human.
Exciting times, looking forward to all the achievements, experiences and innovations resulting from man and machine collaboration in the year ahead.